Accessibility Statement

Last updated: January 2026

Our Commitment to Accessibility

At LunarCare, we are committed to ensuring that our website and services are accessible to everyone, including people with disabilities. We believe that digital accessibility is a fundamental right and an essential part of providing excellent service to all users.

This Accessibility Statement outlines our commitment to accessibility and describes the measures we have taken to make our website usable by everyone.

Accessibility Standards

We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which are internationally recognized guidelines for web accessibility. Our website is designed to be:

Perceivable

Information and user interface components are presented in ways that can be perceived by all users, including those with visual impairments.

Operable

All functionality is available from a keyboard and can be navigated using assistive technologies.

Understandable

Text and interface are clear and easy to understand for all users, including those with cognitive disabilities.

Robust

Our website is compatible with current and future assistive technologies and browsers.

Accessibility Features

Our website includes the following accessibility features:

  • Semantic HTML structure for proper document outline
  • Alternative text descriptions for all images
  • Keyboard navigation support throughout the site
  • High contrast color schemes for better readability
  • Resizable text without loss of functionality
  • Descriptive link text and headings
  • Form labels and error messages clearly associated with inputs
  • Video captions and transcripts where applicable
  • Skip navigation links for keyboard users
  • ARIA landmarks and roles for screen reader users

Assistive Technology Support

Our website has been tested with the following assistive technologies:

  • NVDA (NonVisual Desktop Access) screen reader
  • JAWS (Job Access With Speech) screen reader
  • VoiceOver (macOS and iOS)
  • Narrator (Windows)
  • Dragon NaturallySpeaking voice control
  • Standard keyboard navigation

Known Accessibility Issues

While we strive for full accessibility, we acknowledge that some areas may not yet meet all WCAG 2.1 Level AA standards. Known issues include:

  • Some embedded third-party content may have limited accessibility
  • Certain PDF documents may not be fully accessible
  • Legacy pages are being updated for improved accessibility

We are actively working to address these issues and appreciate your patience as we continue to improve.

Browser and Device Support

Our website is designed to work with modern browsers and devices:

  • Chrome (latest versions)
  • Firefox (latest versions)
  • Safari (latest versions)
  • Edge (latest versions)
  • Mobile browsers on iOS and Android

Accessibility Feedback

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Continuous Improvement

Accessibility is an ongoing commitment. We regularly review and update our website to ensure it meets the highest accessibility standards. We conduct regular audits, user testing with people with disabilities, and stay informed about the latest accessibility best practices and technologies.