Cookie Policy
Last updated: January 2026
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They help us recognize you, remember your preferences, and understand how you use our Services. Cookies are widely used on the internet and are essential for many websites to function properly.
Why We Use Cookies
We use cookies for several important reasons:
Essential Cookies
These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility. Without these cookies, parts of our website may not work as intended.
Performance Cookies
These cookies help us understand how visitors interact with our website. They collect information about pages visited, time spent on pages, and any errors encountered. This helps us improve our website's performance and user experience.
Functional Cookies
These cookies remember your preferences and choices, such as language preferences, login information, and customization settings. They allow us to provide a more personalized experience.
Analytical Cookies
We use tools like Google Analytics to understand how our website is used. These cookies help us analyze traffic patterns, user behavior, and website effectiveness. The data collected is anonymized and aggregated.
Types of Cookies We Use
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| session_id | Essential | Maintains user session | Session |
| user_preferences | Functional | Stores user preferences | 1 year |
| _ga | Analytical | Google Analytics tracking | 2 years |
| csrf_token | Essential | Security protection | Session |
| language | Functional | Language preference | 1 year |
Third-Party Cookies
We work with trusted third-party service providers who may set cookies on our website:
- Google Analytics: Helps us understand website usage and user behavior
- Payment Processors: Enable secure payment processing
- Social Media Platforms: Allow social sharing and integration
- Customer Support Tools: Enable live chat and support features
These third parties have their own privacy policies and cookie practices. We encourage you to review their policies.
How to Manage Cookies
You have control over cookies on your device. Most browsers allow you to:
- View what cookies are stored on your device
- Delete cookies from your device
- Block cookies from specific websites
- Set your browser to reject all cookies
- Enable "Do Not Track" features
Note: Disabling essential cookies may affect the functionality of our website and your ability to use certain features.
Browser-Specific Instructions
Google Chrome
Settings → Privacy and security → Cookies and other site data → Manage all cookies and site data
Mozilla Firefox
Preferences → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Cookies and website data
Microsoft Edge
Settings → Privacy, search, and services → Clear browsing data
Your Cookie Consent
When you first visit our website, we display a cookie consent banner. By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your cookie preferences.
Data Protection
The information collected through cookies is processed in accordance with our Privacy Policy and applicable data protection laws. We take your privacy seriously and implement appropriate security measures to protect your data.
Questions About Cookies?
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Phone
+44 (0) 20 1234 5678