Privacy Policy

Last updated: January 2026

Introduction

At LunarCare, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing and using LunarCare, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide, including:

  • Name, email address, and phone number
  • Professional qualifications and certifications
  • Employment history and experience
  • Banking information for payment processing
  • Emergency contact information
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect:

  • Device information (browser type, IP address, operating system)
  • Usage data (pages visited, time spent, links clicked)
  • Location data (approximate location based on IP address)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes:

  • To provide, maintain, and improve our services
  • To process job applications and placements
  • To communicate with you about your account or services
  • To send promotional materials and updates (with your consent)
  • To comply with legal obligations and regulations
  • To prevent fraud and ensure security
  • To analyze usage patterns and improve user experience

3. How We Share Your Information

We may share your information with:

  • Healthcare Facilities: When you apply for positions, we share relevant information with partner facilities
  • Service Providers: Third parties who assist us in operating our website and conducting business
  • Legal Authorities: When required by law or to protect our rights
  • Business Partners: With your consent for joint marketing initiatives

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under UK and EU data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing of your information
  • Data portability (receive your data in a structured format)
  • Withdraw consent at any time
  • Lodge a complaint with the ICO (Information Commissioner's Office)

6. Cookies and Tracking

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser preferences.

We use both essential cookies (required for site functionality) and analytical cookies (to understand usage patterns). We do not use cookies for targeted advertising without your explicit consent.

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: