Administration Staff

Efficient, professional administrative support ensuring smooth operations and regulatory compliance for care facilities

Professional Administrative Support

Our Administration Staff provide essential office support to care facilities, ensuring smooth operations and efficient management. They handle a variety of tasks from reception duties to records management and regulatory compliance, allowing care teams to focus on delivering exceptional resident care.

Key Responsibilities

  • Answering phones, managing correspondence, and providing front-of-house reception
  • Maintaining accurate resident records, documentation, and confidential files
  • Scheduling appointments, managing diaries, and coordinating meetings
  • Processing invoices, financial records, and managing procurement procedures
  • Coordinating staff rotas, holiday bookings, and HR administrative tasks
  • Ensuring compliance with CQC regulations and other care sector requirements
  • Supporting care management teams with data entry, reporting, and audits
  • Managing incoming and outgoing communications with families and external agencies

Why Choose Our Administration Staff

  • Experienced professionals with healthcare and care sector administration expertise
  • Comprehensive knowledge of data protection, confidentiality, and GDPR compliance
  • Proficient in relevant software systems including care management platforms
  • Excellent organizational, communication, and interpersonal skills
  • In-depth understanding of care sector regulations and compliance requirements
  • Ability to multitask efficiently while maintaining accuracy and attention to detail

Operational Excellence

Our administration staff serve as the backbone of efficient care facility operations. With their expertise in healthcare administration and regulatory compliance, they ensure that all administrative functions run smoothly, supporting both care teams and management in delivering exceptional service.