Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and LunarCare Limited ("Company," "we," "us," or "our") regarding your use of our website, mobile application, and services (collectively, the "Services"). By accessing or using LunarCare, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you may not use our Services.

1. Use License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for lawful purposes only. You agree not to:

• Reproduce, duplicate, or copy content for commercial purposes
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or any code of destructive nature
• Engage in any form of harassment or abuse
• Violate any applicable laws or regulations
• Interfere with or disrupt the integrity of our Services

2. User Responsibilities

As a user of our Services, you are responsible for:

• Maintaining the confidentiality of your account credentials
• Providing accurate and truthful information
• Notifying us immediately of any unauthorized access
• Complying with all applicable laws and regulations
• Using our Services in a professional and ethical manner

3. Professional Standards

Healthcare professionals using our Services must maintain the highest standards of professional conduct. This includes:

• Holding valid and current professional qualifications
• Maintaining appropriate professional boundaries
• Adhering to healthcare regulations and codes of conduct
• Respecting patient confidentiality and data protection laws
• Reporting any concerns about patient safety or care quality

4. Placement and Employment Terms

LunarCare acts as an intermediary between healthcare professionals and facilities. Key terms include:

• Placements are subject to availability and suitability assessment
• We reserve the right to decline any placement request
• Employment terms are determined between you and the facility
• Cancellations must be made within specified timeframes
• Late cancellations may result in fees or penalties

5. Payment Terms

Payment for services is processed according to the following terms:

• Invoices are issued upon completion of services
• Payment is due within 30 days of invoice date
• Late payments may incur interest charges
• We accept various payment methods as displayed on our platform
• All fees are exclusive of VAT unless otherwise stated

6. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the property of LunarCare or our content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or transmit any content without our prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, LunarCare shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services, including but not limited to:

• Loss of profits or revenue
• Loss of data or business interruption
• Damages arising from placement decisions
• Third-party claims or disputes

Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

8. Indemnification

You agree to indemnify and hold harmless LunarCare, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.

9. Termination

We reserve the right to terminate or suspend your account and access to our Services at any time, with or without cause, and with or without notice. Grounds for termination include:

• Violation of these Terms
• Fraudulent or illegal activity
• Breach of professional standards
• Non-payment of fees

10. Dispute Resolution

Any disputes arising from these Terms or your use of our Services shall be governed by the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts located in England and Wales.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our Services following any changes constitutes your acceptance of the new Terms.